Frequently AskedQuestions
​Are these documents Ofsted-compliant?
Our documents are written to align with CQC and Ofsted expectations, statutory guidance and sector best practice. They provide a strong foundation for registration and inspection readiness. As every service is unique, you should personalise the documents to reflect your actual practice.
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Can I edit the documents?
Yes — all files are fully editable. Add your organisation name, staffing information, local area details, and adapt sections to your service model.
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Do you offer subscriptions or updates?
No. We provide a simple, affordable one time purchase. You receive the full pack instantly.
(We recommend reviewing your documents regularly to ensure they reflect current practice and regulatory updates.)
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How do I receive my documents?
After purchase, you will receive your documents within 48 hours after which you can download all files as they will be sent to you in a compressed folder.
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What format are the documents in?
Most are supplied in editable Word format, with some PDF templates where appropriate.
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Can these documents be used for Ofsted & CQC registration?
Yes. The packs include many of the key policies and templates typically required during registration. You must tailor them to your service requirements.
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Do you offer refunds?
Due to the digital nature of our documents, refunds cannot be issued once files are downloaded.
(Full details in our Refund Policy).
