CQC Domiciliary Care Policy and Procedure Pack
Comprehensive Compliance Framework for Home Care Providers
This professionally developed Domiciliary Care Policy and Procedure Pack provides a complete compliance framework for organisations delivering regulated home care services in England.
Designed specifically for providers registered with the Care Quality Commission (CQC), this policy library supports organisations in meeting regulatory expectations, maintaining strong governance, and delivering safe, person-centred care.
The pack contains 148 comprehensive policies and procedures, carefully structured to reflect the operational, clinical, safeguarding, governance and workforce requirements of domiciliary care providers.
Each policy has been written in a clear, professional format suitable for immediate implementation and can be easily customised to reflect the individual arrangements of each organisation.
Regulatory Alignment
These policies are written to support compliance with the following legislation and regulatory frameworks:
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Care Quality Commission Fundamental Standards
Care Act 2014
Mental Capacity Act 2005 and Deprivation of Liberty Safeguards
Human Rights Act 1998
Equality Act 2010
Health and Safety legislation
UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
The policy suite addresses key areas inspected under the CQC Key Lines of Enquiry:
Safe
Effective
Caring
Responsive
Well-Led
What Is Included
This policy pack includes 148 detailed policies, covering all essential operational and governance areas required within a domiciliary care service, including:
Safeguarding and protection
Person-centred care planning
Mental capacity and consent
Medication management
Infection prevention and control
Risk assessment and health and safety
Workforce recruitment and employment procedures
Governance, auditing and quality assurance
Information governance and data protection
Specialist care areas including dementia, diabetes and end of life care
Service user rights, dignity and inclusion
Policies are numbered and structured using a consistent reference format for easy navigation and organisational use.
Suitable For
This policy library is suitable for:
New domiciliary care providers preparing for CQC registration
Existing home care agencies reviewing or updating their governance framework
Care consultants and compliance advisors
Organisations expanding regulated services
Providers preparing for CQC inspection
The policies provide a strong foundation for developing a compliant operational framework and supporting good governance across the organisation.
Key Features
148 professionally written policies and procedures
Structured policy numbering system for easy organisation
Written specifically for domiciliary care services
Aligns with CQC regulatory expectations
Covers governance, care delivery, safeguarding and workforce management
Fully editable and customisable for individual organisations
Suitable for immediate operational implementation
Important Note
These policies are provided as a professional guidance framework and should be reviewed and adapted to reflect the specific operational arrangements, local authority requirements and service model of the purchasing organisation.
